Should you have any issues regenerating certificates please contact support.
In the case in which you would like to reproduce certificates for students, you can navigate to the Regenerate Certificates section of the Certificates tab of the instructor dashboard.
The follow options are available when reproducing certificates for students, with the number of student meeting each different option in parentheses.
- Regenerate for learners who have already received certificates. (0)
- Regenerate for learners who have not received certificates. (0)
- Regenerate for learners with audit passing state. (0)
- Regenerate for learners with audit not passing state. (0)
- Regenerate for learners in an error state. (0)
After select the desire option listed above, pressing the Regenerate Certificates button to reproduce the certificates falling into the selected option.