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How can I reset Learner Problem attempts for Lesson Activity Sections?

Instructor and Admin Staff – Information presented in this article is meant only for administration staff managing the course.

Resetting problem attempts is handled individually and cannot be reset as a group.

There’s a good chance that you are going to need to know how to reset student attempts on a lesson activity section problem. The platform allows for resetting individual learners or the entire class for a specific problem. Please review the section that pertains to your needs.

Overview

The activity problems can have the following configuration and actions available:

  • No submission limit is set (infinite attempts). This allows the learner to attempt the problem multiple times and therefore doesn’t need a problem Reset.
  • Learners will be able to Show Answer after they have used all attempts on the problem or the due date for the problem is in the past or they have correctly answered the problem.
  • For the drag and drop problems there is no reset needed by the administration staff as this action can be performed by the learner.
Reset Problem Attempts for Lesson Activity Sections

Individual Learner Enrolled in Course

Instead of viewing your live version of the course in Staff View, you can decide to view the course as a specific learner. This will allow you to view how the learner answered each problem while still providing you with access to Staff Debug Info viewer. If you would like to do that please see Specific Learner View section in this article.

How to view Course Content Based on Roles?

To reset the number of attempts for a single learner has on an individual problem, follow these steps.

  1. Obtain the learner’s username or email address. Learners can use this article How can I Locate my Username and Email on my EducateWorkforce Account? to locate their username.
  2. View the live version of your course in Staff View or Specific Learner View.
  3. Select Course and navigate to the component that contains the problem you want to reset.
  4. Display the problem, and then select Staff Debug Info. The Staff Debug viewer opens.
  5. In the Username field, enter the learner’s email address or username, and then select Reset Learner’s Attempts to Zero. A message indicates a successful adjustment.
  6. To close the Staff Debug viewer, click on the browser page outside of the viewer.

By issuing a Reset Learner’s Attempts to Zero on a problem that has no submission limit (infinite attempts) the learner won’t see any change to the problem.

If you would like to allow the learner to retry the problem again with their answer choices removed, select Delete Learner’s State within the Staff Debug Info viewer.

All Learners Enrolled in Course

Resetting problem attempts for a class cannot be done withing the individual problem’s Staff Debug Info viewer. Follow the directions below to handle a reset for the class.

To reset the number of attempts that all enrolled learners have for an individual problem, follow these steps.

  1. Obtain the learner’s username or email address. Learners can use this article How can I Locate my Username and Email on my EducateWorkforce Account? to locate their username.
  2. View the live version of your course in Staff View.
  3. Obtain the location identifier for the problem whose attempts you are resetting. For more information, see Find the Unique Location Identifier for a Problem.
  4. Select Instructor, and then select Student Admin.
  5. To reset the number of attempts for all enrolled learners, you work in the Adjust all enrolled learners’ grades for a specific problem section of the page. Enter the unique problem location, and then select Reset Attempts to Zero.
  6. A dialog opens to indicate that the reset process is in progress. Select OK.This process can take some time to complete. The process runs in the background, so you can navigate away from this page and do other work while it runs.
  7. To view the results of the reset process, select Show Task Status. A table displays the status of the reset process for each learner or problem.

You can use a similar procedure to reset problem attempts for a single learner. You work in the Student-Specific Grade Adjustment section of the page to enter both the learner’s email address or username and the unique problem identifier, and then select Reset Student Attempts.

Updated on September 21, 2021

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