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How do I enroll instructor/admin support for a course?

Please follow the directions below to enroll staff or instructor users to your course.

Course Team Management

If the user is not already registered with the platform you will not be able to add them with team access. Please make sure the user has a registered account with the platform prior to performing these steps.

If the user does not have an account and you try to enroll them with a course team role no message will appear and the user will not be enrolled in the course.

Follow these steps to enroll a user that will have elevated privileges for the course.

  1. Select the appropriate role for your user. Please refer to the sections below concerning the different roles available to the platform.
  2. Verify that the user doesn’t already exist. See image below for Existing Administrators.
  3. Enter the username or email for the user, then click Add Role
Instructor Dashboard Membership Team Management – Existing Administrators
Team Management – Existing Administrators

Team Roles

Here are a couple team roles available and their privileges:

Staff Role

Course team members who have the Staff role can complete the following tasks.

  • View the course before the course start date.
  • Enroll and unenroll learners.
  • Access and modify grades for individual learners. For example, users with the Staff role can reset an individual learner’s attempt to answer a question.
  • See course HTML errors.
  • Send email messages to course participants.
  • Activate course certificates.

Admin Role

Course team members who have the Admin role can complete all the tasks that team members who have the Staff role can complete. In addition, they can complete the following tasks.

  • Access and modify grades for all learners in a course. For example, users with the Admin role can reset all learners’ attempts to answer a question.
  • Add team members to, and remove them from, the Staff role.
  • Add team members to, and remove them from, the Admin role.
  • Add and remove team members as beta testers.
  • Add team members to, and remove them from, the Discussion Admin or Discussion Moderator role.
  • Add enrolled learners to, and remove them from, the Community TA or Group Community TA role.
Updated on June 1, 2022

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